We often hear from pet owners: "Why does it cost so much?" or "Can’t you make it cheaper?"
These are natural questions. And that is exactly why we decided to explain openly and in detail how prices are formed in our clinic and why bargaining is unacceptable for us.
What Makes Up the Cost
Veterinary medicine is not a marketplace where you can haggle. Every price you see in our price list is made up of specific and essential expenses.
These include:
- medicines and consumables
- maintaining a functioning and safe operating room
- laboratory tests
- salaries of veterinarians and assistants
- rent and utility costs — electricity, heating, water
These are the basic expenses without which it is simply impossible to run a clinic.
For us, it is important that the price is fair: it includes only necessary costs and creates conditions for growth. Thanks to this, we can purchase new medicines, upgrade equipment, and improve the qualifications of our doctors.
Why Consultations Are Paid
Many people ask: "What exactly is included in a consultation, why should I pay for it?"
The cost of the initial consultation in our clinic is 5000 AMD. And this is not an "entry fee".
It is a whole range of services:
- the doctor’s work and time — 20 to 40 minutes, and sometimes more
- knowledge and experience, accumulated over many years of study and practice
- the use of equipment during the examination
- responsibility for every word, every diagnosis, and every prescribed treatment
We do not charge "for nothing." We charge for the work that truly helps your pet feel better.
Why We Do Not Bargain
Yes, in Armenia bargaining is common. But veterinary medicine is a very specific field. Here, the phrase "just make it a bit cheaper" has no place.
Every "discount just because" means one of the following:
- a reduced salary for the doctor
- saving money by lowering the quality of materials
- not purchasing necessary medicines
And all of this directly affects the quality of care.
We understand that financial situations can be different. That is why we are always ready to discuss how to reduce the burden:
- dividing treatment into stages
- selecting alternative medicines
- offering preventive care packages
For our regular clients, as well as animal activists and rescuers, we also provide the opportunity to participate in our social programs and, if necessary, arrange installment payments.
But asking to "make it cheaper" devalues the work of people who dedicate their lives to saving animals every single day.
"Others Are Cheaper"
Sometimes pet owners say: "But another doctor charges less" or "That clinic offers the same service for a lower price".
Yes, sometimes services are cheaper elsewhere. But it is important to understand why. Very often, "cheap" comes at a cost:
- working in "field" conditions, without proper equipment or a safe operating room
- using cheap or low-quality drug substitutes
- applying expired medicines
- not using proper, safe anesthesia during surgeries
- relying on charitable foundations, which artificially lowers prices
We cannot and will not work this way. For us, proper working conditions, the quality of medicines, and the safety of procedures are essential. We want veterinarians to work in decent conditions, and animals to receive care in clean and safe facilities, with modern equipment and certified medicines.
We are building a clinic that grows and develops — not one that simply struggles to survive.
Campaigns and Contests
We understand that preventive care and treatment can sometimes be a financial challenge. That is why, from time to time, we organize spay/neuter campaigns. These campaigns help reduce the burden on owners and, at the same time, reduce the number of stray animals.
To be honest, such campaigns are almost always "at zero profit" for us. But this is our contribution to the common good.
In addition, we regularly organize social media contests. Winners receive certificates for a free initial consultation or other services. For us, this is a way to encourage attention to the clinic, and for owners — a real opportunity to get help for their pets free of charge.
Social Programs
A very special part of our work is our social programs.
Over the course of more than a year and a half, we have contributed over 5,000,000 AMD toward the treatment and neutering of animals.
This includes:
- co-financing the neutering of more than 130 animals
- helping with the treatment of more than 200 animals
We simply do not have the resources and time to cover every single case, which is why only the most striking examples and stories are published on our website and social media pages.
In addition:
- From April 28 to 30, 2025, with the support of the international foundations Tierschutz Entwicklungshilfe e.V. and Fondation Brigitte Bardot, our clinic hosted a large-scale campaign for the neutering of both pets and stray animals. Over three days, 108 free surgeries were performed.
- In July 2025, our doctors volunteered in Kazakhstan during a similar campaign. Over 20 days, with the help of an international team, more than 1800 animals were spayed or neutered.
At present, our clinic has no sponsors or government support. Everything we do for stray animals is the result of our own work and dedication.
We are actively working to attract patrons and supporters to our city and clinic in order to expand these social programs. And we would be sincerely grateful for any help and support from those who share our values.
A Real-Life Example
Recently, a woman came to us with a young kitten. The examination showed that a series of tests were needed. The total cost turned out to be higher than she had expected, and she asked about a discount.
We explained calmly: the price is not arbitrary, but based on real calculations. Instead of a discount, we suggested splitting the treatment into two stages to make it easier financially.
As a result, the kitten received all the necessary care, and the owner realized that an honest and transparent approach works better than any discount.
Our Principles
We work honestly, transparently, and professionally.
For us, price is not just a number on a piece of paper. It is a reflection of quality, safety, and respect for your pet. We do not cut corners on medicines, we do not compromise on conditions for the sake of “cheapness,” and we do not reduce care to bargaining.
We are building a clinic that develops and grows, so that we can help more and more animals.
If you share our values, come to us. We are always open to dialogue, ready to explain, advise, and help organize the best possible treatment for your pet.
And if you would like to support our social programs, please know: every form of help matters. Financial support, volunteering, spreading information, or even a kind word — it all makes a difference.
Together, we can do much more — for the health of animals and for the well-being of our city.